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Here's a list of old episodes in date order! There have been some great conversations so feel free to binge them all!
Georgiana (Gia) Laudi and Claire Suellentrop are both experienced SaaS product marketing leaders who spotted the same things again and again whilst trying to help companies grow. They decided it was time to join forces and persuade marketers around the world that the sales funnel is dead, and we need to try a different approach. They founded Forget the Funnel, a consultancy aiming to help people do just that, and have recently launched their new book of the same name.
This episode is sponsored by My Mentor Path. I'm a passionate advocate for mentoring and believe it to be one of the highest-leverage activities you can undertake to get ahead in your career. I try to do my part but am but one man, so I helped set up this FREE mentoring community to try to help out at scale. Sign up now as a mentor, a mentee, or both!
Marketers have been trying to cram leads into the top of the funnel for 100 years but it doesn't serve the needs of modern marketers in recurring revenue SaaS businesses. We need to consider the customer journey pre and post-acquisition
Business leaders can lose sight of the market & the product vision as companies evolve. They need to forget the funnel & empower their marketing teams to do the same & focus relentlessly on customers, not inward-facing metrics.
As companies evolve, they can end up with a very fragmented set of customers that don't form a coherent ICP. To succeed with customer-led growth you need to work out who your best customers are and optimise for them.
How these problems manifest themselves may be different, but there's generally some low-hanging fruit that can be picked straight away. Progress on harder problems can be stymied by unclear ownership or responsibility
If you don't focus your marketing on your best-fit customers and optimise everything to speak to them, you're just throwing your money away trying to scale marketing up. Fix the basics first!
"Your product is great. So why is marketing it so hard?
Many SaaS companies struggle with marketing. Teams try everything they can to drive more traffic, leads, and signups. Yet revenue growth remains... lumpy. Slow. Frustratingly inconsistent.
If this sounds familiar, the problem isn’t you or your ideas; it’s that you’re guessing at what resonates with your target customers. In Forget the Funnel, Georgiana Laudi and Claire Suellentrop share the Customer-Led Growth Framework they've developed to help companies of all sizes solve their product marketing struggles and hit ambitious targets. This framework helps you get inside your customers’ heads, map and measure your customers’ experience, and uncover which tactics will actually move the needle for your company."
|Jeff Gothelf||OKRs: The Gateway Drug to Agility & Good Product Management|
|John Cutler||Survive the Feature Factory by Applying Product Thinking to Product Thinking|
|Allen Holub||The Role of Product Management on Truly Agile Development Teams|
|Melissa Perri||Escaping the Build Trap with Product Operations and Strong CPOs|
|Teresa Torres||Getting into the Habit of Continuous Discovery|
|Kim Scott||Defeating Bias, Prejudice and Bullying in the Workplace|
|April Dunford||Aligning your Positioning & the Myth of Product Market Fit|
|Marty Cagan||How to Build an Effective Product Organisation|
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