About the Episode

An interview with Brian Shen. Brian is Product Director and head of Product Ops at ClickUp, an all-in-one productivity platform that you've definitely seen an advertisement for recently. ClickUp are taking aim at JIRA and other productivity platforms and aim to "save you one day a week". The company is on a hypergrowth path and Brian is trying to ensure the team remains effective along the way.

We talk about a lot, including:

• What ClickUp does, how it's different from other productivity tools, and how they can "save you one day a week"
• How they can avoid becoming the next JIRA, and how they aim to keep UX at the centre & develop a fully integrated solution
• How they use Product Ops at ClickUp and whether it's fair to label Product Ops as merely "process people" or whether they're strategic enabler for the business
• How using ClickUp within the product team helps them to build a tool that helps product people build products using ClickUp
• Some of the challenges of running a product team during hypergrowth & some of the things they've had to change along the way
• The problems with "unintentional communication", why you have to vary your message for your audience and the importance of telling a coherent story
• How to prepare for a live talk to thousands of people at your company conferences and how stretch experiences like this help you become a better leader

And much more!

Check out ClickUp

If ClickUp sounds good to you, and you want to see if you can save one day a week, why not check out ClickUp.com?

Contact Brian

You can reach out to Brian on LinkedIn.

Related episodes you should like: